Q- How many heliports do you fly from and where are they located?
A- We fly out of 3 convenient locations. 1. Our Downtown Manhattan Heliport is located at Pier 6 and The East River. 2. Our VIP heliport is located at West 30th St. and 12th Ave. and 3. Our Jersey City Heliport is located at Paulus Hook Pier in Jersey City, NJ.

Q- How many people can fly in your helicopters?
A- Each of our helicopters seats up to 6 passengers plus one pilot.

Q- What are your hours of operation?
A- Our Downtown Manhattan Heliport at Pier 6 and The East River is open Mon-Fri from 9:00am to 6:45pm, Sat from 9:00am to 5:45pm and Sun from 9:00am to 4:45pm excluding holidays. Our Vip Heliport at West 30th St and 12th Ave is open 7 days a week from 9:00am to 8:45pm and our Jersey City heliport at Paulus Hook Pier is open Mon-Fri from 9:00am to 5:00pm and Sat-Sun from 10:00am to 5:00pm. For more Information please call 1-800-542-9933.

Q- Do I need a reservation?
A- Yes reservations are mandatory for all 3 heliports. Please call 1800-542-9933 or 212-967-6464. Our live reservation lines are open from 8:00am to 7:00pm 7 days a week.

Q- Do you ever have delays or interruptions to your scheduled flights?
A- Delays may occur more often then not during: 1) Our busy season from October thru December. 2) Government air restrictions and high profile government visits to NYC. 3) Inclement weather and the next flyable weather day. 4) Extreme heat, cold or windy days.

Q- Is there public transportation to Liberty Helicopters?
A- Yes. Please see our MAPS page for more details.

Q- Are private tours available?
A- Yes, private tours are available. Please contact our charter department and you will be able to design any route you wish.

Q- How long are your tours?
A- Our Lady Liberty and Taste of NY tours are both 6-8 minutes in length. Our Big apple tour is 11-15 minutes in length and our New York New York tour is 16-20 minutes in length

Q- Is parking available at the heliports?
A- No, there is no parking in the immediate areas surrounding each heliport. The closest parking area to our Downtown Heliport is at South Street Seaport. We are a 5-8 minute walk from there. The closest parking garage to our VIP Heliport at West 30th Street and 12 th Ave. is located at 29th Street between 11th and 12th Avenues. There is sometimes parking on the northbound side of the West Side Hwy. There is an abundance of parking lots as well as street parking around the Paulus Hook Pier area in Jersey City.

Q- Do you have gift certificates available for purchase?
A- Yes we do. Gift certificates can be purchased on our website. Any tour that is purchased as a gift certificate is valid 7 days a week and for one year from date of purchase. A $17.50 Federal Express fee as well as $40.00 passenger handling fee and a $2.50 security fee will be added on to the total cost for domestic shipping. For international shipping please call or email us for rate.

Q- Do you provide photos for download that we can use for promotions?
A- Yes. You can download a photo from our photo gallery by clicking here

Q- What happens if I buy a tour and my flight is cancelled due to weather?
A- Liberty helicopters will do our best to reschedule your tour for another date and time. If we can not find an agreed upon date and time for your tour and you purchased your tour through this website or by calling us by phone, we will refund you in full. If you purchased our tour through a 3rd party or affiliate you will need to contact them directly to discuss refund options. Gift Certificates are non refundable and non transferable.

Q- What is your cancellation and or refund policy?
A- Liberty Helicopters will not charge you for any date or time changes to an existing prepaid helicopter tour. Any cancellation of tour outside of 24 hours of your tour departure date is subject to a $25.00 per person cancellation fee, any cancellation within 24 hours of scheduled date will result in full payment taken from your credit card. If passengers do not show up for their tour then the money paid in full is non refundable. Liberty helicopters, Inc reserves the right to upgrade, alter or terminate any or all of our sightseeing tours due to security, weather or acts of God. If this happens and a new reservation date can not be made then you will be refunded for full cost of your tour. Gift certificates are non refundable and non transferable and are valid for one year from date of purchase.